Shipping & Returns

STATE and LOCAL LAWS:

It is the buyer’s responsibility to check with local, state and country laws about the legality of the merchandise being purchased in his selling area. We are NOT responsible for any confiscated merchandise. Know your local laws for all CCW concealment and tactical self defense products before making any purchase.

SHIPPING:

All packages are shipped via USPS (United States Postal Service). We ship to all 50 states, US territories and possessions, and APO/FPO addresses. We do our best to ship orders within 24-48 hours (M – F) but shipments may take up to 7 days depending on where you are located from the warehouse. Orders are not processed on weekends or holidays.

By placing an order with Gunner Security Inc, you agree that we are not liable for any compensation financial or otherwise for packages once they are considered “Delivered” by the USPS.  You will receive an e-mail updating you on your order process as well as notification of any issues with your order that may arise.

WARRANTY:

Many of the products we sell are under a manufacturer’s warranty and these items must be shipped directly to the manufacturer for replacement or repair. Please get in touch with the manufacturer when returning items under warranty. If you have any questions, please email Customer Services at sales@gunnersecurity.com before returning a product.

RETURNS and EXCHANGES:

You can return your order for a refund or credit toward another order under the following conditions, at our discretion:  a) The product is returned within 30 days of the order date.  b) The merchandise and packaging are returned in the same condition as when we shipped it out – good and saleable and unused.  c) Returned orders over $50 may be subject to a 10% restocking charge. Shipping costs for the original order and for the return are not refundable and are therefore the responsibility of the customer. Please make sure any shipments are insured as we cannot be held responsible for shipments we do not receive. Please include a copy of your invoice and a phone number to assist us in crediting your card properly.  If you would like to exchange the returned items for something else, please include detailed information on the new products you would like.  We will ship to the same address as the original order and charge the same credit card for any additional costs and shipping. Other conditions may apply. Send via US Mail to:

Send to:

Gunner Security, Inc.
P.O. Box 4502
Parker, CO 80134